Tailor-made advice and demonstrations
Our product experts are available to answer all your questions and guide you in choosing the solutions best suited to your needs .
To help you make an informed purchase decision, we offer various ways to discover and test our products. You can visit our dedicated experience center, explore our showrooms, or attend demonstrations directly in our specially equipped trucks.
No matter where you are, a Dimos solution is always available near you .
dedicated technical team
Our technical team plays a central role in supporting you on a daily basis . They assist you in the use of our machines and shaping workshops, ensure the commissioning of your equipment, and provide after-sales service support for maintenance or necessary repairs.
We also offer maintenance contracts to ensure the smooth operation of your fleet of machines, thus extending their lifespan and performance.
Reliable and responsive after-sales support
When you encounter a technical problem, our after-sales service intervenes quickly to find a suitable solution. We ensure the availability of spare parts to guarantee continued use.
If necessary, our technicians will come directly to your premises to carry out the repairs. Before any work begins, you will receive a detailed quote, ensuring complete transparency.
Commissioning technical advice
When installing a machine, our technicians can come to your workshop or construction site to train you on how to operate it. This personalized support allows you to become operational quickly and with complete peace of mind.
Furthermore, our machines, designed to be intuitive and easy to use, allow new users to become familiar with them quickly, thus reducing the need for prolonged technical support.
Maintenance contracts
With our maintenance contracts, you'll benefit from annual inspections of your Dimos machines. Our experts ensure your machine always meets safety standards. They optimize your machine's performance and perform maintenance to extend its lifespan. You can count on us for prompt service, wherever you are in France, guaranteeing the long-term productivity of your equipment. And rest assured, we'll call you every year to remind you and schedule an appointment at your convenience.
